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Legal

LEGAL INFORMATION

CHAPSWORLD is a private limited company, registration no 5929624.

Our Registered Office address is Runnymede Road, Ponteland, Newcastle upon Tyne, NE20 9HJ.

Please note that if you want to buy champagne, fine wine and other good and services from CHAPSWORLD web site, you can only do so on these terms and conditions. By registering on the web site you are agreeing to be bound by them and we hope you will agree that they are designed to be fair to you and to us. We reserve the right to change these terms and conditions from time to time by updating this posting.

Prices and payment

All prices are quoted in pounds sterling and include Value Added Tax, unless otherwise specified. In the case of champagne and fine wine, they may be per bottle or per case, as marked. Any delivery charges are additional.

We accept payment by most major credit or debit cards – American Express, Maestro, MasterCard Credit, MasterCard Debit, Visa and Visa Debit/Delta/Electron.

We reserve the right to terminate any special offer at any time, without notice.

Legal Age

The Law prohibits us to sell alcohol to anyone who is under 18 years old. Should your order includes champagne or other fine wine from Chapsworld, you confirm that you are at least 18 years old.

If you are buying a case or bottle of champagne or fine wine as a gift, the recipient must also be over 18 years old.

If our couriers delivering champagne or fine wine as part of an order are in any doubt about the age of the recipient on delivery, they will request some form of ID as they cannot knowingly deliver these goods to an under aged person. If the person receiving the champagne or fine wine is unable to produce appropriate ID, our couriers will be unable to leave the goods.

Abuse of alcohol is dangerous for your health. You must treat alcohol responsibly, think of your health and drink sensibly. Champagne and fine wine should be enjoyed in moderation.

Cancellations

You may cancel your order for any reason whatsoever at any time up to 7 working days from the day after the date you receive your goods. All bottles of champagne and fine wine must be unopened and intact. Other goods must not have been used and must be in their original packaging and condition.

In order to cancel your order you must call us on 08443 35 28 35 or notify us by email on customerservice@chapsworld.com
or in writing to Chapsworld Ltd, 53 Runnymede Road, Newcastle upon Tyne, NE20 9HJ.

We shall reimburse the price of the goods within 30 days from the date you notify us of the cancellation. It is your responsibility to hold onto the goods and take reasonable care of them until we come to collect it.

Content

Chapsworld makes every effort to ensure that information on this website is accurate. However, the content of this website is for information only and it is not contractually binding. Chapsworld provides no guarantee as to the accuracy, updating or exhaustiveness of information contained on this site. Accordingly, Chapsworld excludes all liability for any inaccuracy, imprecision or omission regarding information provided on this website.

We will not accept any liability for any direct and/or indirect damage, whatever the cause, origin, nature or consequences, even where Chapsworld had been informed of the possibility of such damage, arising from access to the website by whosoever or failure to gain access, as well as use of the website including any damage or virus that may harm your equipment or any other property and/or credence lent to any information originating from the website, whether directly or indirectly.

Chapsworld reserves the right to modify or correct the content of its website at any time without notice. Chapsworld accepts no liability for any damage that may result from use of the information distributed on the website and/or use of a product to which such information refers. It is incumbent upon the user to verify the accuracy of information provided and the use thereof. We may also and without warning, restrict site access to certain sections. Chapsworld may, at its own discretion, suspend, interrupt, prevent or halt access to all or part of the site for any reason or reasons.

Intellectual Property Rights

You agree and acknowledge that we own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site, and to the business of Chapsworld Ltd, including the software, the structure, the design and layout of the web site, the types and styles of the champagne and fine wine.

You are entitled to use our web site in accordance with these Terms and Conditions only. You must obtain our prior written consent before you use our web site or any part of it in any other manner.

All persons, individual and corporate, are prohibited from providing hypertext or other links to the chapsworld.com web site, other than to our home page, from their own web site or from a third party’s web site, without our prior written consent. Thus, any simple and/or deep link or framing towards the Chapsworld website is strictly prohibited and, consequently, no element featured on a page of the Chapsworld website may be partially or totally distributed/transferred to or inserted in another website nor used to create spin-off products.

Moreover, we formally decline all responsibility for the content of sites for which links are provided. Any links provided to users of the website of Chapsworld are provided as a service. Any decision to activate such links is the responsibility of those visiting our website.

Warranties

We warrant that the goods will be of satisfactory quality and fit for their general purpose. The champagne products we sell are genuine champagne only, i.e. from the champagne regions of France.

Limitation of liability

Nothing in these Terms and Conditions shall exclude Chapsworld’s liability for personal injury or death caused by its negligence. However, we will not be liable for any loss or damage caused by us or our employees or agents in circumstances where loss or damage was not foreseeable to both parties when the contract was formed; where loss or damage was not caused by any breach on the part of the supplier; and where loss or damage relates to business and/or non-consumers.

Furthermore, we will not be liable for loss or damage caused by the customer handling the goods, including the champagne and fine wine cases and bottles. In particular, we will not be liable for spillages or breakages.

Customers should also be aware of the following inherent risks and warnings:

– A case of champagne is heavy – approximately 10Kgs for a case of six and 20Kgs for a case of twelve bottles. Therefore, extra care should be taken when lifting it. If you are concerned about the weight, we advise that you transfer the bottles a couple at a time. A bottle of champagne weighs approximately 1.7Kgs.
– Champagnes can be volatile due to the build up of gasses; therefore, extra care should be taken when opening the bottles.

General

We shall not be liable for any delay in delivering your goods if that delay or failure is caused by circumstances beyond our control such as, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or Act of God, failure of ISP or telecommunications provider in connection with the performance of this Agreement.

Chapsworld may change or add to these terms and conditions for security, legal or regulatory reasons. We will not use this right to vary the terms of any special offer that applies to you.

The sale of the goods takes place only when the goods are despatched from our warehouse. Until that time, Chapsworld will not be bound to supply the goods at the price displayed on our website.

These terms and conditions will be construed and enforced in accordance with the laws and exclusive jurisdiction of England and Wales.

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